Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSILF408 Mapping and Delivery Guide
Process life insurance contract maturity and surrender payment requests
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSILF408 - Process life insurance contract maturity and surrender payment requests |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to process and settle payment requests relating to non-risk based life insurance policies.It applies to individuals working within the life insurance sector and whose responsibility involves assisting clients with their settlement requests.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the life insurance field of work and include access to: office equipment, technology, software and consumables organisational records, policy and procedures. Assessors must satisfy NVR/AQTF assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Receive and validate notification |
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Element: Provide advice to claimant |
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Element: Calculate payment |
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Element: Finalise settlement |
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